Privacy Policy

Your Privacy Matters to Us

This Privacy Policy explains how BGCOPPER collects, uses, shares, and protects your personal information when you visit our website, place an order, contact us, or interact with our services.

Last updated: March 23, 2026

Quick Summary

We collect information you provide directly to us, information generated when you place an order, and certain technical information collected automatically when you use our site. We use this information to operate our store, fulfill orders, provide customer support, improve our services, prevent fraud, and—where permitted—send marketing communications.

1. Who We Are

This website is operated by BIT E-COMMERCE CO., LIMITED, doing business as BGCOPPER.

Contact e-mail: service@bgcopper.com

2. Personal Information We Collect

Information You Provide

Name, billing address, shipping address, e-mail address, phone number, order details, messages sent to customer support, and any other information you submit voluntarily.

Payment & Transaction Data

Order amount, payment status, transaction identifiers, and limited payment-related details needed to process your purchase. Full payment card data is processed by our payment service providers and Shopify, not stored by us in ordinary course.

Automatically Collected Data

IP address, browser type, device information, operating system, pages viewed, referring URL, timestamps, and information collected through cookies or similar technologies.

3. How We Use Your Information

Order Fulfillment: to process payments, confirm orders, ship products, and provide invoices or order updates.

Customer Support: to answer questions, resolve issues, process returns, and assist with deliveries or damaged items.

Store Operations: to maintain, troubleshoot, secure, and improve our website and services.

Fraud Prevention: to detect suspicious activity, reduce chargebacks, and protect customers and our business.

Marketing: to send promotional e-mails or updates where permitted by law or where you have consented.

Legal Compliance: to comply with applicable laws, regulations, lawful requests, and enforce our policies.

4. Legal Bases for Processing

Depending on where you live, we may rely on one or more of the following legal bases to process your personal information:

  • Your consent
  • The need to perform a contract with you, such as fulfilling your order
  • Our legitimate interests, such as securing and improving our store, where those interests are not overridden by your rights
  • Compliance with legal obligations

5. Consent and Marketing Choices

When you provide personal information to complete a transaction, place an order, arrange delivery, or request customer support, we use that information for those specific purposes.

If we ask for your information for a separate purpose, such as marketing, we will do so in accordance with applicable law and, where required, request your consent or give you a clear opportunity to opt out.

You may unsubscribe from marketing e-mails at any time by clicking the unsubscribe link in the message or by contacting us at service@bgcopper.com.

6. Shopify and Payment Processing

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services online. Shopify stores data through its infrastructure, databases, and applications, and states that it uses secure servers and related safeguards. Shopify also explains that individuals may have rights to access, correct, amend, delete, port, restrict, or object to certain uses of personal data, depending on how Shopify processes their information. :contentReference[oaicite:1]{index=1}

If you choose a direct payment gateway to complete your purchase, your payment information is processed according to the standards applicable to that payment method. Shopify states that direct payment gateways follow PCI-DSS standards for the secure handling of card information. :contentReference[oaicite:2]{index=2}

For more information, you can review Shopify’s legal terms and privacy materials: Terms of Service and Privacy Policy.

7. How We Share Information

We do not sell your personal information for money. We may share personal information with trusted service providers only as reasonably necessary to operate our business and provide services to you, such as:

  • Shopify and related store infrastructure providers
  • Payment processors and fraud prevention partners
  • Shipping carriers, fulfillment partners, and logistics providers
  • Customer support, e-mail, analytics, and marketing service providers
  • Professional advisers, regulators, or law enforcement when required

We may also disclose information where required by law, to respond to lawful requests, to protect rights and safety, or in connection with a merger, acquisition, restructuring, or sale of all or part of our business.

8. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than your own, including where our service providers operate. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to complete transactions, maintain business and tax records, resolve disputes, enforce agreements, detect fraud, and comply with legal obligations.

Retention periods may vary depending on the type of information, the sensitivity of the data, and applicable legal or operational requirements.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security. We nevertheless aim to apply appropriate security measures consistent with the nature of the information we process.

11. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, maintain shopping sessions, understand site usage, improve performance, and support marketing or advertising activities where allowed by law.

Depending on your location, you may be able to manage cookie preferences through your browser settings or through any cookie banner or consent tool we make available on the site.

Necessary Cookies — Help the website function properly, including cart, checkout, security, and session features.

Analytics Cookies — Help us understand how visitors use the site so we can improve usability and performance.

Marketing Cookies — May be used to measure campaigns or provide more relevant advertising, subject to applicable law and settings.

12. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. These may include the right to:

  • Know or access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information, subject to exceptions
  • Request a copy of certain information in a portable format
  • Object to or restrict certain processing, where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain targeted advertising or certain sharing, where applicable
  • Not be discriminated against for exercising applicable privacy rights

California’s CCPA provides rights including the right to know, delete, opt out of sale or sharing, and non-discrimination, subject to the law’s scope and exceptions. :contentReference[oaicite:3]{index=3}

13. U.S. State Privacy Notice

Residents of certain U.S. states may have additional rights under applicable privacy laws. Where required, we will honor verified requests to access, correct, delete, or obtain a copy of personal information, and to opt out of certain processing activities such as targeted advertising or certain disclosures defined by law.

We do not knowingly sell personal information for monetary consideration. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. If those laws apply and our site uses advertising or analytics technologies in a way covered by those definitions, you may have the right to opt out.

To exercise your rights, please contact us using the details in the Contact section below.

14. Notice for EEA, UK, and Similar Jurisdictions

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy rights, you may have rights to access, rectify, erase, restrict, object, or request portability of your personal data, subject to applicable conditions and limitations.

GDPR transparency guidance requires organizations to explain data processing in a concise, transparent, intelligible, and easily accessible form, and to make it possible for individuals to exercise their rights. :contentReference[oaicite:4]{index=4}

You may also have the right to lodge a complaint with your local data protection authority.

15. Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

16. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties, and we encourage you to review their privacy notices.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will post the revised version on this page and update the “Last updated” date above.

Contact Us

Privacy Questions or Requests

To request access, correction, deletion, or more information about how we handle your personal information, please contact us.

E-mail: service@bgcopper.com

Company: BIT E-COMMERCE CO., LIMITED